At Bruford and Vallance Insurance Services Ltd, we’re committed to providing the best possible service and we’re proud to receive some exceptional compliments from our clients.

During our most recent Customer Survey, carried out in June 2019, 95% of our customers who responded were either ‘Extremely Satisfied’ or ‘Very Satisfied’ with our service, and would recommend us to family and friends.

Some comments from our satisfied customers:

…helpful and pleasant

“Staff are always helpful and pleasant”

Mrs G, from Taunton (June 2019 Survey)
Efficient, helpful – really helpful

“We’ve used B & V for almost 18 yrs.  Efficient, helpful – really helpful.  And you can speak to the person who has dealt with your query & not have to expalin it all again!”

Ms K, from Essex (June 2019 Survey)
…excellent

“I have always found B & V to be excellent”

Mr B, from Wooton-under-Edge (June 2019 Survey)
…always very efficient

“Whichever member of staff you see or talk to, they are always very efficient in dealing with your needs.”

Mrs A, from Taunton (June 2019 Survey)
…staff were extremely helpful

“Several years ago when we made a claim for a burglary your staff were extremely helpful as they always are!”

Mrs P, from Suffolk (June 2019 Survey)
I have every confidence in this business

“Thank you very much – I have every confidence in this business.”

Anonymous (June 2019 Survey)
Your company still exceed them in price & service

“I have taken out policies online before, but your company still exceed them in price & service.”

Mr B, from Taunton (June 2019 Survey)