Claim Numbers
For claims assistance during business hours contact us by telephone on 01823 277188
Email: info@bruford.co.uk (opens in a new window)
To report a claim outside of business hours please check your policy document for the insurers 24 hour claims line.
If you do not have your documents to hand, you can find the 24hr claim numbers and Home Emergency numbers below:
IF YOU HAVE BD ELITE MOTOR CLAIMS ASSISTANCE WITH YOUR MOTOR POLICY, PLEASE CALL 01204 567 527 IN THE FIRST INSTANCE. IF YOU DO NOT HAVE THIS COVER, CONTACT THE RELEVANT NUMBER BELOW.
TO REPORT A CLAIM FOR AN ABACUS LET / UNOCCUPIED POLICY OUTSIDE OF NORMAL OFFICE HOURS, PLEASE FOLLOW THIS LINK FOR THE RELEVANT INSURERS 24 HOUR CLAIMS NUMBER.
INSURERS 24 HR CLAIMS AND HOME EMERGENCY NUMBERS
Ageas Home Insurance
0345 122 3019 (House Guard / Countrywide Avenues)
0345 168 5685 (House Guard Prestige)
Ageas Private Car
0345 122 3018 (Countrywide Autoline)
0345 126 2596 (Optima Car)
0345 122 3018 (Motor Guard)
Ageas Motorcycle
0345 126 2599 (Optima Bike)
Ageas Commercial Vehicle
0345 122 3260 (Van Guard)
Allianz Commercial Vehicle
0345 6000 676
Aviva Home Insurance
0800 012 345
Aviva Private Car / Commercial Vehicle / Motorcycle
0800 678 999
Azur Smart Home (AIG)
0203 319 7909
Home Emergency only – 0330 303 1851
AXA Home Insurance
0330 024 6842 (AXA Extra)
0330 024 6843 (AXA Advanced / AXA Exclusive)
0330 024 6849 (Home Emergency only)
AXA Private Car
0345 608 0230
AXA Commercial Vehicle
0345 900 4185
AXA Motorcycle
0345 608 0230
Broker Direct Home Insurance
01204 600 364
Broker Direct Private Car
01204 600 315
Broker Direct Commercial Vehicle
01204 600 303
Cherish Home (AXA)
0800 197 2770
Home Emergency only – 0300 303 2948
Citybond Travel Insurance
0203 824 0712 (UK Only)
+44 (0)203 824 0711 (Outside UK)
Covea Home Insurance
0330 024 2255
Covea Private Car / Commercial Vehicle
0330 024 2240
Ecclesiastical Art & Private Clients Home Insurance (Policy numbers begining 02/HHR)
0345 268 6020 (uk only)
+44 (0)1452 528 533 (outside uk)
0345 601 3151 (Home Emergency only)
Ecclesiastical Home Insurance (Policy numbers beginning JCMY6T)
0345 603 8381 (uk only)
+44 (0)1452 872 701 (outside uk)
0345 268 8469 (Home Emergency only)
ERS Private Car
0330 123 5992
ERS Motorcycle
0330 123 5992
ERS Commercial Vehicle
0330 123 5991
GEO Specialist Home
01302 303 650 or 0345 074 4760
Home Emergency only – 0800 783 1246 (Quoting Reference – TS3/414 7340)
KGM Private Car / Commercial Vehicle / Specialist Vehicle
0333 555 5909
Highway Private Car
0800 028 9655
Highway Commercial Vehicle
0800 032 1625
0800 681 6368 (Clear Van)
Highway Motorcycle
0800 028 9655
LV= Home Insurance
0800 681 6367
LV= Private Car
0800 633 5430 (ABC Policies)
0800 681 6366 (Clear Car)
Markerstudy Private Car / Commercial Vehicle / Motorcycle
0344 873 8183
RSA Commercial Vehicle / Business Car
0345 300 4006
RAC Breakdown
0333 202 3072
Sabre Private Car / Commercial Vehicle
0330 024 8000
Sunworld Travel
0203 475 3630
+44 (0)203 475 3630 (Outside UK)